Order Policy
To place an order at Sofadore, it is necessary to accept the binding regulations.
Placing an Order
An order can be made without registering personal data/profile of a client. In this case, it is necessary to provide email and address data to ship the product. To confirm the order placement, an e-mail message with an activation link is sent to the provided address. The order cannot be completed without its confirmation, so failure to press the confirmation link will result in order cancellation.
If, somehow, you do not receive an e-mail with the confirmation link, please phone us immediately at +1 (343) 300-3448 or mail us at [email protected].
Order Changes and Cancellations
If you want to change or cancel your order, it is important to contact us immediately before the product is packed (by phone or email). Please include the order number and note CHANGE or CANCEL in the subject line of the message.
Order Cancellation Rights
We reserve the right to cancel an order for multiple products, especially when it concerns special, limited editions. For detailed information on this topic, please mail us at [email protected].
